Tim's Blog

Interested parties - a practical checklist


In an earlier blog, I discussed the requirements related to “interested parties” from ISO 14001:2015. In this blog, I’ll give some practical help with implementing requirements related to your interested parties.


Let’s start with the document in your EMS that lists your interested parties – I call it a “Register of Interested Parties”. The Register might have the following columns:


  • Interested party name
  • Brief summary of their connection with your company
  • Their needs and expectations
  • Whether you have adopted these needs/expectations as “compliance obligations”



So, who are your interested parties?


Here is a checklist that might be useful.


Click here to download this checklist


Click here to download a checklist of interested parties and examples of their needs and expectations.



Interested parties Examples of needs/expectations
Government ARPANSA
  • Radiation protection
  • Licensing
  • Disposal of isotopes
Clean Energy Regulator
  • Greenhouse emission reporting
Environmental authority
  • EPA licence conditions
  • Notices
Local council
  • Waste management
  • Pest control
  • Condition of land
Road authority
  • DG transport
  • Management of other loads
Your organisation Employees
  • Recycling targets
  • Sourcing raw materials
  • Green energy
Head office/Parent company
  • Global standards
  • Renewable energy targets
PR Deparment
  • Environmental “good news” stories
  • Incident response
  • Resource usage targets
  • Greenhouse response
  • Environmental performance
Other Banks and other credit providers
  • Risk management
  • Communication of risks
  • “Green” credentials
  • EMS certification
  • Sourcing of raw materials
Electricity provider
  • Foreseeable power demand fluctuations
  • Pollution controls & mitigation
  • Risk management
  • Incident management
  • Soil contamination prevention
  • Underground tanks
  • Amenity
  • Noise
  • Odour
  • Light pollution abatement
  • Fire risks and response
Other contractors and suppliers
  • Contract conditions
  • Communication of plant changes
Trade Unions
  • Environmental risk minimisation
  • Emergency response
Waste Contractor
  • Waste composition changes
  • Packaging and labelling of waste




ISO 14001 requirements for interested parties


Finally, while Clause 4.2 of the standard deals with interested parties, there are also requirements related to interested parties in the following 14001 clauses:


  • Clause 4.3 – communicating the EMS scope to interested parties
  • Clause 5.1 – evidence of communication with interested parties
  • Clause 5.2 – communicating the Environmental Policy to interested parties
  • Clause 6.1.3 – compliance obligations (as discussed above)
  • Clause 7.4 – communication requirements
  • Clause 8.2 – communicating emergency arrangements to interested parties
  • Clause 9.3 – management review