Interested parties - a practical checklist
In an earlier blog, I discussed the requirements related to “interested parties” from ISO 14001:2015. In this blog, I’ll give some practical help with implementing requirements related to your interested parties.
Let’s start with the document in your EMS that lists your interested parties – I call it a “Register of Interested Parties”. The Register might have the following columns:
- Interested party name
- Brief summary of their connection with your company
- Their needs and expectations
- Whether you have adopted these needs/expectations as “compliance obligations” (link to article)
So, who are your interested parties?
Here is a checklist that might be useful.
Click here to download this checklist as a PDF to share with your managers and team members.
Click here to download a checklist of interested parties and examples of their needs and expectations.
Interested parties | Examples of needs/expectations | |
Government | ARPANSA |
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Clean Energy Regulator |
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Environmental authority |
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Local council |
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Road authority |
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Your organisation | Employees |
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Head office/Parent company |
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PR Deparment |
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Shareholders |
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Other | Banks and other credit providers |
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Customers |
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Electricity provider |
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Insurer |
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Landlord |
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Neighbours |
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Other contractors and suppliers |
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Trade Unions |
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Waste Contractor |
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ISO 14001 requirements for interested parties
Finally, while Clause 4.2 of the standard deals with interested parties, there are also requirements related to interested parties in the following 14001 clauses:
- Clause 4.3 – communicating the EMS scope to interested parties
- Clause 5.1 – evidence of communication with interested parties
- Clause 5.2 – communicating the Environmental Policy to interested parties
- Clause 6.1.3 – compliance obligations (as discussed above)
- Clause 7.4 – communication requirements
- Clause 8.2 – communicating emergency arrangements to interested parties
- Clause 9.3 – management review