At Environment Essentials (EE), we take our obligations for protecting personal and corporate information seriously. We are bound by, and will abide by, the Australian Privacy Principles (APPs) in the Privacy Act (Commonwealth) 1988, together with the 2014 and subsequent amendments.
Application of this Privacy Statement
This privacy statement applies to the www.enviroessentials.com.au website and our management of client information. It does not apply to any websites to which www.enviroessentials.com.au provides a link.
Use and Disclosure of Personal Information
We request personal information for the purposes of providing services you have asked for or subscribed to. We will not provide personal information to third-party marketing companies, overseas entities or to any person or entity outside of EE and its associates. EE employees and associates are required to protect and handle your personal information in accordance with EE’s internal Privacy and Confidentiality Policy.
No “sensitive information” is collected or stored by EE.
www.enviroessentials.com.au uses a secure system to transmit any personal information you enter into our website. All such data is encrypted via SSL.
Access to and Correction of Personal Information
You may request access to any personal information that EE may have collected about you. Also, you may request correction of your personal information if you can establish that it is not accurate, complete or up-to-date. Please send any such requests to email@example.com
Collection of Personal Information
It is intended that the public www.enviroessentials.com.au website can be used anonymously. The subscription website requires provision of some organisation and personal information.
You will know if EE is collecting personal information from you because you will be requested to provide it. There are two exceptions to this.
The first exception is where someone else provides EE with your personal information. This will usually be a person from your organisation authorised to provide such information. It may also be from publicly available sources including social media websites. Upon request by any person, EE will provide a copy of their personal information stored electronically by EE.
The second exception is where EE collects statistics using software techniques such as web server log file analysis, clickstream data, cookies and web beacons. For an explanation of these techniques, and how they are used on EE, see Web measurement services used by EE below. Such statistics may qualify as personal information under the Information Privacy Act 2000 (Vic).
Internet Use Risk
You should be aware that there are risks in transmitting information across the Internet. However, EE takes reasonable steps to protect any personal information from unauthorised access once that personal information comes into its possession.
www.enviroessentials.com.au contains hyperlinks to pages contained on external (third party) websites. Unless otherwise indicated, EE:
Web measurement service used by EE
EE currently uses one web measurement service provider. This is Google Analytics.
How to Opt Out or Disable Cookies
Cookies used by EE are enabled by default because of their integration into the website. If you do not wish to have cookies placed on your computer, you can disable them using your web browser. You will need to customise each web browser you use to turn off cookie tracking. Please note: if you subscribe to one of our subscription products, you must enable cookies, otherwise you will not be able to logon.
Google have also provided the " Google Analytics Opt-Out Browser Add-On" utility for the following web browsers:
If you want to prevent your browsing data from being collected by Google Analytics, please install the relevant add-on for your browser. Opting out of Google Analytics will not affect your access to our subscription products.
Social Media Websites and Applications
EE will, from time to time, collect and use personally identifiable information that is publicly available from social media websites or applications.
If you have any questions about this policy, or wish to report a possible breach of the Australian Privacy Principles, go to “Contact us” on either our public website or on our subscription website and either send us an email or call us on (03) 9095 6533. Alternatively, contact us via firstname.lastname@example.org
In the event of a possible breach being reported to Environment Essentials, we will handle your complaint with due diligence and in the strictest confidence. We will need to share your information with certain Environment Essentials employees who can assist in responding to your complaint. We will respond to your complaint as soon as reasonably practicable and in any event within 5 business days. This response will be to inform you whether we have accepted your complaint, need further information or do not think we are in breach. Furthermore, we will inform you of the subsequent steps in resolving your complaint.
If you are not satisfied with our response to your complaint, or the handling of your complaint, feel free to refer your complaint to the Office of the Australian Information Commissioner (OAIC). Further information can be found at www.oaic.gov.au